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How Well Do You Know Your Customer
In these uncertain economic times, many companies are being wound up or liquidated and individuals are declaring bankruptcy. For this reason, it is even more important that you know your customer. Once you receive an order or supply of goods and services (that is not C.O.D.), you are extending credit to your customer and therefore you should have credit control procedures in place.
Effective credit management consists of 3 Key Elements
If you want a stronger cash flow, faster payments, and less write offs
How well do you know your customer? Let us assist you by obtaining a quick credit check to ascertain the credit worthiness of the company or business you will be supplying. Don’t wait until it’s too late; know your customer from the start.
Documentation will be supplied to you so you can place it directly onto your own stationery. The documents contain a customer information section, Indemnity clauses and Terms of Trade plus additional clauses permitting you to add on all costs and commissions for our Debt Collection Services.
Standard Credit Control Procedures
We supply you with an easy “Step By Step Guide” for all credit personnel to implement and follow on a daily basis such as when to send invoices, doing follow ups, reminder letters, reminder phone calls and decision making. We also provide you with standard reminder letters which you can place directly onto your own stationery.
Debt Collection Services
CCS has maintained a high reputation in providing fast and cost effective debt recovery with proven results, from telephone and letter demands through to the enforcement of Legal Action. When you are with CCS you are guaranteed to receive the highest quality and professional service by our accredited licensed team.
Some businesses don’t have the staff resources to manage their own debtor’s ledger including, making reminder phone calls for payment and sending reminder letters. We offer a Receivables Management Service by placing a call to your customer as a friendly reminder on your behalf as if we were in your office. This is known as outsourcing your receivables and is a cost effective way of managing your debtors.
Our small workshops run at regular intervals providing you with up to date information on the Privacy Guidelines regarding making requests for payment, Telephone Techniques when asking for payments over the phone, Civil Claims Debt Collection flow charts, Bankruptcy and Credit risk management.
To obtain further information regarding our Credit Management Services please phone us